When I posted my Blog on May 5, 2024 the situation I am going to report now had not happened, but did 48 hours later. I am talking about a horrible experience at the Walgreens at 111795 W. Olympic Blvd in Los Angeles.
On Sunday, May 5th I called Walgreens around 8:30am to reorder an eye drop prescription that I had used until February 28, 2024 and when I went to re order it, Walgreens substituted a different manufacture of the same .drug. The difference is in the bottle itself, because of the harder plastic rather than a softer one for my hands that I have difficulty with.
I'm talking about Brimonidine Tartrate 0.1%. Apotex Corp. has the harder white plastic bottles and Alphagan P has the softer green bottles. But this resulted in being told by 4 different employees in the Pharmacy department 4 different stories why I could not reorder the prescription I wanted Alphagan
I was told "I could not reorder this drug until July 11th, because I had already reorder the drug on May 5th from Apotex Corp. I tried to explain to this women "That is impossible". It was almost impossible for me to get the eye drops out of the bottle with my hand as weak and needed the softer bottle to do it. She said that is what your insurance company said. Another women told me the same day " they are out of stock and would have to order it on the 6th.".
I called my insurance company because I only have Medicare and have an independent drug coverage from another company. That women told me "the prescription was LOST IN THE MAIL" I told her that was impossible I had never used mail in but my son picked up the prescription from the store When she told me that I knew Carole Wells Doheny was up to her old tricks of using me for prescription and this one would cost $425,99 per prescription. If "lost in the mail" she got it free other than allegedly giving the employee a $100.00 bill.
I asked her to call Walgreens because a male pharmasist told me on the 5th to ask for an OVER RIDE from my insurance company for the 5/2 prescription and ok the new prescription which they did on May 6th. That order was ok'd and filled on the 6th as the envelope with the drug inside shows. So what did Walgreens do? They cancelled the override on the 6th and tried to reinstate it on the 7th - why I do not know nor did my insurance company other to instill emotional distress upon me since I cannot drive being legally blind and had to do everything over the phone because my son was out of town.
When they called me and told me another lie "Your insurance company will not approve the Over Ride. I told her that was impossible because it was approved on the 6th. I told her I would notify the FBI of Medicare Fraud " and she said"Go ahead". Within 2 hours I got a recording the drug was ready to pick up and my son picked it up after work on the7th.
I was LIED to by 3 women: I could not reorder the drug until July 11th. They are out of stock and would have to reorder it. My insurance company had not approved the Over Ride on May 7th.
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